RATES

Printer Problem? Your Choice!


Onsite Repair

$139 + gst (max charge)

Workshop Repair

$75 + gst (minimum charge)

One Fixed Labour Charge! (See Below)
UpGrade response times
Priority One: (within 2 hours) additional $65.00
Priority Two: (with 4 hours) additional $35.00

Min Service Diagnostic
Great for Inkjet & Laser Tune ups
Print Quality Checks
48hr Turn around (or quote)


Onsite Repair (qualification)

  • Includes Greater Wellington area (CBD, Lower Hutt & Porirua). Travel charges will apply beyond these areas.
  • Includes Diagnostics service + Parts Quote (if note fixed )
  • Excludes Wide Format (A2+)
  • Excludes Decontamination Service

To make life simpler we now offer one fixed labour rate as a standard!*

That means NO callout fee, NO travel fee and NO surprises! This one fixed rate applies when our tech comes to you.

Our recent customer survey told us your priority is good service, fast! So that's our focus. We're so confident in our technical team we're offering this one fixed labour charge regardless how long the job takes!

Our techs are motivated to get it right first time and fast, or it's our loss. Of course any parts that may be required remain additional.

Workshop Onsite Urgent 4Hr Urgent 2Hr
$75 $139 $174 $204

Workshop Repair

This is an economical way to get your printer equipment serviced at the lowest rate. It can mean getting your printer back to life and reduce your time in looking for a replacement. Tune ups are a necessary option for a hard working printer which is why you should treat them to a service every six months. The minimum workshop fee gets you a diagnostic with a quote, or in over 80% of cases a full repair.